Thank you for choosing Astroneti.com by Astrologer Richa Kumar. Please read this Refund and Cancellation Policy carefully before making any purchase from our Website.
- Online Services and Digital Products All purchases of online services and digital products, including but not limited to astrology readings, horoscopes, and digital downloads, are final and non-refundable. Once the service or product has been delivered to you, no refunds will be given.
- Physical Products If you are not satisfied with your physical product purchase, you may request a refund within 15 days of receiving the product. The product must be returned in its original condition and packaging. Refunds will only be issued after we receive the returned product and confirm that it is in its original condition. Shipping and handling charges are non-refundable.
- Cancellation of Services If you need to cancel a service that you have already paid for, please contact us as soon as possible. Cancellation requests received more than 24 hours before the scheduled service time will be eligible for a full refund. Cancellation requests received less than 24 hours before the scheduled service time will not be eligible for a refund.
- No-shows If you fail to show up for a scheduled service without giving us prior notice, you will not be eligible for a refund.
- Technical Issues If you experience technical issues with our Website or products, please contact us for assistance. We will work to resolve any technical issues that prevent you from accessing or using our products or services.
- Changes to Refund and Cancellation Policy Astrologer Richa Kumar may modify this Refund and Cancellation Policy at any time, and such modifications shall be effective immediately upon posting on the Website. Your continued use of the Website after any such modification constitutes your acceptance of the modified Refund and Cancellation Policy.
If you have any questions or concerns about our Refund and Cancellation Policy, please contact us for assistance.